Issue:
The DPM installation process stops with the following error message:
Setup cannot query the system configuration. Error ID:820
Solution/Workaround:
1. Make sure the following “backward compatibility" components of IIS 7 are installed on the server:
- IIS 6 Management Compatibility
- IIS 6 Metabase Compatibility
- IIS 6 WMI Compatibility
2. Uninstall all IIS components and re-install all re-required IIS components
http://technet.microsoft.com/en-us/library/bb808819.aspx3. Make sure the SQL Agent and SQL Server services are running
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