Thursday, December 31, 2009

DPM - Volume Shadow Copy Service Operation Error (0x800423f4)

Issue:
The System State backup of DPM server fails with following error message:

Volume Shadow Copy Service Operation Error (0x800423f4)

Workaround/Solution:
The workaround for this issue is to exclude the DPM writer ID by modifying the registry.

image

  • Open Registry editor and create a new Multi-String Value called DisabledWriters under the following registry key:
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\SPP
  • Enter {0074a271-4f24-43e0-9ec7-28a44189cb80} as the Value
  • Stop Wbengine service (net stop wbengine)

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