Tuesday, September 22, 2015

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Azure – Your account is temporarily locked to prevent unauthorized use

5 comments

Here is the another common error message when dealing with directory and password synchronization. 

Error Message:

Your account is temporarily locked to prevent unauthorized use. Try again later. Contact Customer Support if the problem persists

Resolution:

Make sure the directory synchronization service account has proper permission in AD. Permission details are documented in this article - https://azure.microsoft.com/en-us/documentation/articles/active-directory-aadconnect-account-summary/

The above error message is related to Replicating Directory Changes and Directory Changes All permission in AD. 

From https://azure.microsoft.com/en-us/documentation/articles/active-directory-aadconnect-account-summary/ “If you intend to configure password sync to Azure AD, ensure this account has the following permissions assigned: -Replicating Directory Changes  -Replicating Directory Changes All”

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Santhosh Sivarajan

Microsoft MVP · Identity & Cybersecurity Architect

Santhosh has 30+ years of hands-on enterprise experience in Identity and Access Management, Microsoft Entra ID, Active Directory, Microsoft 365 and Zero Trust architecture. He is the author of two books on Windows Server and security, and leads consulting, assessments and training at SAG Business Group.

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5 comments:

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