Tuesday, September 22, 2015

Azure – Your account is temporarily locked to prevent unauthorized use

Here is the another common error message when dealing with directory and password synchronization. 

Error Message:

Your account is temporarily locked to prevent unauthorized use. Try again later. Contact Customer Support if the problem persists

Resolution:

Make sure the directory synchronization service account has proper permission in AD. Permission details are documented in this article - https://azure.microsoft.com/en-us/documentation/articles/active-directory-aadconnect-account-summary/

The above error message is related to Replicating Directory Changes and Directory Changes All permission in AD. 

From https://azure.microsoft.com/en-us/documentation/articles/active-directory-aadconnect-account-summary/ “If you intend to configure password sync to Azure AD, ensure this account has the following permissions assigned: -Replicating Directory Changes  -Replicating Directory Changes All”

2 comments:

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Thanks for sharing this informative post.

Ajit Khodke,
WHUK

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