I ran into an issue on my current project with Quest Client Profile Update Utility (CPUU). The CPUU / EMWProf was prompting for user or password or it was failing with MAPI_E_FAILONEPROVIDER error. The error message or result wasn’t consistent.
The CPUU log shows the utility wasn’t getting the correct source and target user name and password from the INI file. The utility was trying to open target mailbox using source admin account etc. I even have specified the target domain domain in the Domaincfg section.
I was using the latest version of the CPUU utility (5.2). Clearing the credentials on local machine did not help in my situation. My solution was to disable the Windows Credential Manger using a GPO (Network access: Do not allow storage of passwords and credentials – Enabled). You can GPO details in the following screenshot:
The following is the error message details from CPUU log file:
Error code: 0x8004011d
Extended error description:
Component: Microsoft Exchange Information Store
Error description: Microsoft Exchange is not available. Either there are network problems or the Exchange server is down for maintenance.
Low level: 2147746069
Error code: 0x8004010f