Thursday, December 10, 2009

Home /0x80042515 /DPM /Error 360: The operation failed due to a virtual disk service error /GUID Partition Table /Unknown error (0x80042515) / DPM Disk Allocation using MBR and GPT Disks

DPM Disk Allocation using MBR and GPT Disks

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The master boot record (MBR) disks can support up to 2 TB, which is the limit for MBR disks.  I have seen the following error messages in DPM when creating Protection Groups:

Error 360: The operation failed due to a virtual disk service error
Error details: Unknown error (0x80042515)
Recommended action: Retry the operation

If VDS service is running and you can create/allocate drives from disk management, make sure you are not trying to allocate more than 2 TB disk space.   If you need to allocate more than 2 TB disk space, use GUID Partition Table (GPT) disks instead of MBR. 

Here are some good references:
http://www.microsoft.com/whdc/device/storage/GPT_FAQ.mspx
http://www.microsoft.com/whdc/device/storage/GPT-on-x64.mspx
http://technet.microsoft.com/en-us/library/bb808861.aspx

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Santhosh Sivarajan

Microsoft MVP · Identity & Cybersecurity Architect

Santhosh has 30+ years of hands-on enterprise experience in Identity and Access Management, Microsoft Entra ID, Active Directory, Microsoft 365 and Zero Trust architecture. He is the author of two books on Windows Server and security, and leads consulting, assessments and training at SAG Business Group.

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